rummy joy

rummy joy App support

Contact
+91 8874982486

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy joy:

Q1: How to log in after installing the rummy joy?

To log in, simply open the app, enter your registered mobile number, and verify the OTP (One-Time Password) that is sent to your phone. This will securely log you in without the need for a password or email. The mobile number verification method provides a convenient and easy login process.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you receive a weak signal, wait for it to strengthen before proceeding. If you still don't receive an OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will ensure a smooth account update process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device. Download the latest version of the app, and you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The rummy joy:

Q1: What is the minimum withdrawal amount in the rummy joy?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. You cannot withdraw bonus money collected within the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your Know Your Customer (KYC) details in the app, which should include saving your Aadhar card, UPI information, and all bank details. This will ensure a seamless experience. Submitting the required information is a mandatory step to move forward.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours for their transactions to be processed.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a bonus can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games with the bonus amount. This means the bonus itself is non-withdrawable, but any winnings from it can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is pending. If it's failing, don't worry, the funds will typically be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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